Experience designed workflows that let you quickly identify incidents in your system, check multiple resolution scenarios and apply recommended actions to resolve system failures rapidly.
Assess effects of and responses to outage scenarios to make better-informed decisions
Rapidly identify affected customers with a timeline view of activities for resolving the incident
Minimise water loss, non-revenue water and energy usage with purpose-built KPIs
Visualise live and historical performance data with advanced graphical and tabular reporting tools
Get real-time awareness of system anomalies on raw readings and statistically derived data
Connect any SCADA and IoT data to modelling, simulation and analytics tools
Use unified incident dashboards for easy operator handoff. Get an at-a-glance view for stakeholders
Track activities for customer complaints, sensor alarms and investigations in an organised timeline
Update and calibrate models more easily using a real-time integration with SCADA and IoT systems
Use a fully managed SaaS platform on AWS, purpose-built to help water utilities exceed expectations
Tie together analytics and modelling, fed by direct data connections, with integrated workflows
Be ready for growth with a scalable, elastic system built on AWS and cloud-native architecture
Create customisable templates for simple and complex custom analytics. Template libraries make it easy to share insights internally or with engineering service providers, streamlining data sharing and increasing collaboration. By scaling expertise and analysis, you can improve efficiency and deliver unique insights. (video: 38 secs)
Inflow and infiltration wastewater analytics
Inflow and infiltration (I&I) wastewater analytics can help you understand wastewater network performance and minimise I&I. Using analytic toolsets on SCADA and IoT monitors, you can find areas where I&I are highest and focus maintenance, inspection and capital planning activities accordingly. (video: 49 secs)
Pump performance analytics
The pump performance toolset now supports booster pumps, letting you assess performance relative to manufacturer specifications. Configure input suction pressures and add fixed corrections for physical offsets of pump sensors. Enhanced pump performance charts include visualisation of all major pump performance metrics. (video: 29 secs)
Connecting to ArcGIS Online
Connect to ArcGIS Online to bring spatial layers and asset geometry into Info360 Insight, integrating geospatial data with analysis and visualisation tools. Admin users can quickly set up integration with ArcGIS user credentials. Integrating makes data exporting unnecessary, improving data management accuracy. (video: 23 secs)
Tank and reservoir analysis now includes candlestick charts, providing a visual of sensor data movements over time and identifying tank and reservoir data trends. Each candle represents opening, closing, high and low values of the specified period, letting users make informed decisions (video: 26 secs)
With the compliance-ready data export tools and reports feature, automatically integrate data from multiple sources, including SCADA, LIMS, Billing and IoT. Apply real-time data analytics to incoming data streams, reducing manual processing and eliminating spreadsheets. Streamline compliance reporting and minimise time-consuming tasks. (video: 21 secs)
Interactive schematic views
View network facilities in context by uploading current P&IDs, design drawings and other diagrams, and defining your own. Interact with uploaded diagrams and drag and drop to easily tag each facility and diagram with associated live data and analytics for further discovery. (video: 42 secs)
More statistics for custom analytics
Additional statistic functions are now added to analytics, including improved error handling for easier troubleshooting when validating analytics, the ability to move rate of change calculations with user-specified data points, and a function to compare current to historical data for specified periods. (video: 44 secs)
User inputted GIS spatial data
Info360 Insight continues building on its tools to incorporate and integrate with a variety of GIS data streams. Ingest asset data, ancillary GIS data, service areas or integrations with predefined ESRI feature services, enabling accurate spatial views within dashboards and user workspaces. (video: 24 secs)
OPC-UA connection for SCADA integration
The Info360 Insight data connector now supports OPC UA protocol and direct interfacing with OSI PI historians. Simplify integration and configuration with existing SCADA systems and data historians, reducing the time to deployment for users accessing data from multiple sources.
Report on customer impact
Directly identify the number of customers affected by a network incident through built-in simulation tools employing your water model. Understand the impact of the disrupted or offline asset and determine the best resolution scenario based on relative impact to your customer base. (video: 58 secs)
Integrated map views
With integrated map views, get contextual awareness by interacting directly with alerts geospatially on your map. Use an informative properties panel of associated asset data and run location searches with comprehensive assets, sensors and live alerts, while linking from sensor to plot data within your map. (video: 35 secs)
Optimise an action plan
Get activity tracking for customer complaints, sensor alarms and investigations in an organised incident timeline view. Optimise an action plan by modifying outage scenarios, and compare multiple simulations. Stay informed using your incident timeline and map views, built-in dashboards and user-built workspaces. (video: 59 secs)
Pump performance analysis
Save time and streamline pump performance analysis with enhancements to analytics and visualisation. Enhancements include variable speed pumps with multiple manufacturers’ curves, before and after pump maintenance analysis, and a full view of multiple pump curves and clusters.
Mapping engine enhancements
The powerful mapping engine now includes sewer networks, letting users view and interact with sewer network assets for sewer network analysis. You can also upload and view GIS data sets. Other enhancements include data visualisation from within the map view and custom map styling options.
Workspace date range setting
You can now change the date range for your entire workspace by enabling the workspace date range for each respective workspace, syncing all visuals to a user-selected time range.
Pump runtime chart
Add a pump runtime chart with purpose-built calculations to your workspace to quickly view the amount of time a single pump or multiple pumps have been running within a given time range.
Create an incident from a map pin
Drop and place a location pin on your map to create an incident directly from the map, adding to the multiple ways to generate an incident within the incident management toolset.
Incident management workflows
Rapidly identify affected customers with a timeline view of all activities associated with resolving the incident. Manage customer complaints, associated events and operator notes. Trace affected customers and track timelines to minimise impact and communicate effectively with customers during an incident event.
Advanced analytics and KPIs
Use purpose-built KPIs for all stakeholders within a water organisation to minimise water loss, non-revenue water usage and energy usage. Improve situational awareness, optimise responses, and minimise customer impact with water-specific data processing and business intelligence tools.
Visualise live and historical performance data with advanced graphical and tabular reporting tools, configurable to the needs of the user, to inform operational and network performance decision-making. Designed to be used daily, workspaces include mapping, geospatially located sensors, alert summaries and rich data visualisation.
24-7 event monitoring and alerts
Get real-time awareness of system anomalies on raw readings and statistically derived data. Within a single workflow, you can use the incident management toolset to apply sophisticated, easy-to-use analytics. Rapidly respond and scenario plan to mitigate impacts associated with the detected event.
SCADA and IoT integration
Connect any SCADA and IoT data to modelling, simulation and analytics tools. Design workflows fed by direct data connections and monitoring with automated ingest and scrubbing.
Integration with hydraulic models
Update and calibrate hydraulic models more easily through a real-time integration with SCADA and IoT systems. Enjoy a foundation for integrated workflows that tie together analytics and modelling, connecting planning, operations, field crews, management and executive teams across your organisation.