Commercial Customer Success

Unlock the full potential of Autodesk technology

A team of experts to help you grow with our platform. Dedicated Customer Success that is there for you every step of the way.

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Vision & Mission

At Autodesk, we're committed to helping you thrive.
As a trusted innovation partner, we believe that the best way to achieve our mission is by inspiring and empowering our people to lead, orchestrate, and deliver value for your business. We can help you focus on innovation by accelerating the adoption of Autodesk solutions through a unified and outcome-focused experience. By putting customers first in everything we do, our goal is to make Autodesk your trusted innovation partner—and cultivate our long-term relationships.

Customer Success Engagement

We have got your back from day one.

  • On Boarding

    On Boarding

    In the onboarding process, the team will help you with a clear understanding of the initial on boarding processes and help you in experiencing the value which you will get from our product and service so you may start using it successfully. You will learn about the Autodesk account portal.

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  • Adoption

    Adopt and Use

    The CS team will drive goal-based, outcome-driven engagements that will add value to your business and ensure your growth is aligned with your business goals. This team will take proactive actions to understand your business priority, current design systems, processes, and challenges.

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  • Renewals


    Our Renewal Managers will ensure to proactively engage with you much in advance before your license subscription expiry and will work with you to mitigate any challenges or risks that you foresee might stop you from renewing your license subscriptions on time.

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Meet Your Autodesk India CSS Team

Talk to your Autodesk team for any query!

  • Irfan Sirajuddin

    Irfan Sirajuddin

    Renewals Manager

  • Daniel Gangera

    Daniel Gangera

    Customer Success Advisor

  • Stuti Misra

    Stuti Misra

    Customer Success Advisor

  • Kavita Singh

    Kavita Singh

    Renewals Manager

  • Royston Aden

    Royston Aden

    Customer Success Advisor

  • Ratish Ramakrishna

    Ratish Ramakrishna

    Renewals Manager

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Solution adoption advisor

Build a plan to reach your goals.

This collaborative tool is meant to help managers and business leaders identify areas of focus for their team and, in just a few minutes, create a custom action plan.

Explore Autodesk Solutions

  • Customer success stories

    Customer success stories

    Autodesk CS team dedicated in helping to reach the customer’s business goal faster. Check out here the Customer Success Stories where customers describe their experience with our company and with our CS team helping them with Autodesk products or services.

  • Autodesk Webinars

    Autodesk Webinars

    Stay up to date on workflow best practices, industry trends, and product releases with upcoming webinars. Register today for one of our upcoming webinars to learn about the latest architecture, engineering, and construction products and modeling workflows.

  • Sustainable design and innovation

    Sustainable design and innovation

    At Autodesk, sustainability is about creating technology that improves energy and material productivity. Customers are leveraging automation to create net-zero energy buildings, develop smart cities, and streamline more efficient yet green manufacturing – affordably and at scale.

Our Customer Success Team is here to help you achieve your business objectives

  • Autodesk Support

    Autodesk Support

    With Customer Success at Autodesk, you get so much more than just a point of contact and someone to speak to. We'll proactively guide you to ensure you are set up for success by using our software to its fullest.

  • Autodesk Authorized Partners

    Autodesk Authorized Partners

    Find a local partner that understands your unique business and industry needs. Use the Autodesk Partner Locator to find resellers, partner-developed solutions, implementation or support services and more.

  • Autodesk Account user management

    Autodesk Account user management

    The following video explains how to manage users in Autodesk Account.

Contact Us

If you have any questions about our products or services, please submit the below form. You will be contacted by one of our Autodesk representative.

Thank you. You will be contacted by one of our Autodesk representative.